Frequently Asked Questions


Q: What’s the best service or system for my nails?

The best option depends on three things: your lifestyle, your nail needs, and your goals. There’s no one-size-fits-all — what works for one person may not work for another. During your appointment, we’ll assess your nails and discuss your daily habits to recommend the system that will keep them healthy while achieving your desired look.

Q: Why do prices vary between technicians?

Our prices are based on each technician’s experience, skill level, and training. All of our techs are trained in our salon standards, but as they grow in skill and expertise, their prices reflect that growth. This allows us to fairly compensate our team and ensure you always receive the best possible service for your budget.

Q: What is a Russian manicure?

A Russian manicure is a precise, advanced technique that focuses on detailed cuticle work and a clean, polished finish. Using specialized tools, we gently remove excess skin and prep the nail for a flawless application — resulting in a longer-lasting, healthier manicure. This method requires additional training and skill, which is why it’s considered a luxury service.

Q: Do you take walk-ins?

Appointments are preferred to ensure we can give you the time and attention you deserve. Walk-ins are welcome if a technician is available.

Q: How long will my nails last?

Longevity depends on your chosen system, your nail health, and your daily habits. Most clients return every 3–4 weeks for maintenance. Can last up to 6 weeks, but we don’t recommend waiting that long since it can cause permanent damage as you lose structure and support as your nails grow. We’ll guide you on the best aftercare to keep your nails looking beautiful between appointments.

Q: Do you guarantee your work?

Yes — if you experience lifting or chipping within 7 days of your appointment, we’re happy to repair it at no cost. After that time frame, repairs may be subject to a fee.

Q: How do I choose between gel, builder gel, hard gel, or other systems?

Each system offers different benefits for strength, flexibility, and appearance. We’ll help you decide based on your nail health, daily activities, and style preferences.